Customer Service Representative
We’re looking for an enthusiastic, proactive Customer Service Representative who’s a hands-on problem-solver (part-time)
Are you great with customers, enjoy variety and thrive in an organisation where automotive, adventure and service come together? Then the Customer Service Representative role at 4WD Specialist is for you!
Work at 4WD Specialist
4WD Specialist is the leading specialist in pickups, overlanding and outdoor solutions. Driven by a passion for adventure, we transform vehicles into fully equipped expedition vehicles that let our customers explore the world.
From rooftop tents and camper units to suspension systems and accessories: at 4WD Specialist, it’s all about quality, experience and customisation. Alongside our webshop, we work every day on unique projects for customers across Europe.
Our team has an informal atmosphere, enjoys getting stuck in and works together towards one goal: keeping our customers excited and happy.
What will you do?
As a Customer Service Representative, you’ll be the first point of contact for customers, dealers and partners. You’ll make sure every customer receives prompt, clear and enthusiastic assistance. Your duties will include:
- Answering questions by phone, email and chat
- Advising customers on products and orders
- Processing and following up on orders
- Supporting dealers and international customers
- Liaise with colleagues in logistics, the warehouse and sales
- Contribute ideas for improving service and the customer experience
Who are you?
You’re sociable, solution-oriented and enjoy a dynamic working environment where no two days are the same. You also see yourself in the following:
- You communicate clearly and professionally
- You speak Dutch and English well
- You work accurately and independently
- You’re solution-oriented and keep an overview
- You have an interest in automotive, outdoor activities or adventure
- You enjoy being part of an enthusiastic team
What can you expect?
At 4WD Specialist, you’ll have plenty of freedom, responsibility and opportunities to develop your skills.
We also offer:
- A varied role in a growing company
- A relaxed and friendly working environment
- Modern facilities and a great place to work
- Plenty of contact with colleagues and customers from different countries
- Regular fun team activities and events
- Room to take initiative and grow
Employment type: Part-time
Salary: A competitive salary tailored to your experience, skills and the value you bring
Employment benefits: Pension + Travel allowance
About 4WD Specialist
We’re the 4x4 experts in off-road driving and adventure camping—for both private and business 4WD owners. From purchasing and vehicle preparation to complete builds and custom interiors built in-house. You can also shop with us for rooftop tents, camper units, parts and accessories. We also specialise in custom vehicle fit-outs for a range of government agencies, including Staatsbosbeheer, water authorities and Customs. We’re proud to be the Benelux importer of Ironman4x4 and the official Alu-Cab Ultimate Overland Products dealer for the Netherlands. We make the ultimate 4x4 experience accessible to everyone!
Does this sound like the ideal challenge for you? Apply today and become an indispensable member of the 4WD Specialist team!
