Privacy and cookie policy

This privacy statement applies to the website www.4wdspecialist.nl, hereinafter referred to as 4WD Specialist. 4WD Specialist hereby declares its privacy policy. It explains what may happen to your personal data when you use this website. 4WD Specialist does not store any of your data on the website. However, this privacy statement applies only to this website.

By visiting this website, you explicitly accept all terms of this privacy policy. If you do not agree with the terms of this privacy policy, 4WD Specialist requests that you immediately stop using and visiting this website.

Privacy statement

4WD Specialist is committed to protecting your privacy. This statement describes the steps we take to protect your personal data when you visit our websites.

It also explains the personal data we collect, the purposes for which we use this data, and the choices you have regarding our use of this data. This section also describes how we protect your personal data. By visiting our websites, you consent to the data collection and use practices described in this privacy statement.

The data we collect

This concerns data obtained directly from you. Generally, you can visit the 4WD Specialist website without providing any personal data. On certain pages, we ask you for personal data so we can respond to your request or inquiry. The personal data we collect may include:

• contact details, such as your name, title, email address, telephone number and address;
• data that helps us customize our website and simplify its use;
• information requests about our products and services;
• data that allows us to determine which products and services best meet your requirements;

You are not obliged to provide this information, but if you do not, we may not be able to provide you with the requested service.

Automatically collected data

We collect information about your visits to our sites, including the pages you view, the number of bytes transferred, the links you click, the materials you access, and other actions you take on 4WD Specialist sites. We also collect certain standard information sent by your browser to every website you visit, such as your Internet Protocol (IP) address, browser type, capabilities, and language, your operating system, the date and time you access the sites, and the websites from which you linked to our sites. We do not link this information to your identity.

How we use this data

We collect data obtained directly from you on pages where we ask for your personal information. This may be, for example, when requesting a quote or answering your questions. This information includes contact details such as your name, email address, and telephone number.

Improving websites

We may use your personal data to improve our websites and related 4WD Specialist products or services. We also use it to make our websites easier to access by eliminating the need for you to repeatedly enter the same information, or by tailoring our websites to your specific preferences or interests.

Communication

With your consent, we may use personal information collected through our websites to inform you about 4WD Specialist products or services. Whenever we collect information that can be used to contact you, we always offer you the opportunity to opt out of receiving such messages. Furthermore, all email messages we send contain an unsubscribe link, so you will no longer receive such messages. If you unsubscribe, we will remove you from the relevant list within ten business days.

How we use cookies

Cookies are small text files that are stored on your device (computer, mobile phone, or tablet) when you visit certain websites. The information stored in the cookies is sent to our servers, enabling data exchange. Cookies can be used for various purposes and are categorized into different types:

• Functional cookies

These are essential to optimize the functionality of the websites.

• Analytical cookies

These provide insight into website usage. This allows us to continue improving the websites. This has minimal impact on your privacy.

• Tracking cookies

This way you can connect to your social networks.

• Advertising cookies

This allows us to tailor the advertisements shown to your interests.

We use cookies to track how often you visit the sites, to record the number of visitors to the sites, to determine and analyze visitors' use of our sites (including the effectiveness of online advertising), to store information you provide (such as your preferences), and to store technical information useful for your interactions with our websites. We may use session cookies (cookies that are deleted when your browser session ends) to store your user ID and elements of your user profile, to facilitate your navigation on our websites (particularly with regard to searching for information and placing orders), and to store other information useful for managing the session.

You have the option to accept or decline cookies. Most internet browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies or to notify you when a cookie is being stored on your computer. However, if you decline cookies, you may not be able to use all the features of 4WD Specialist's websites.

Which cookies do we use?

4WD Specialist uses various types of cookies on this site, which may come from Google Analytics, Google AdWords Remarketing, YouTube, and Hotjar. This list is not exhaustive, as new software, and therefore cookies, are developed and used daily.

Language

• Category: Functional cookies
• Meaning: We use these cookies to remember your language preference. This means we don't have to ask you each time which language you want to read our websites in.
• Term: These cookies come from 4WD-Specialist.nl and are deleted after 1 year.

Cookie notification

• Category: Functional cookies
• Meaning: We use these cookies to remember whether or not you have closed the cookie notification. Without these cookies, the notification cannot be permanently closed.
• Term: These cookies come from 4WD-Specialist.nl and are deleted after 1 year.

Facebook

• Categorie: Tracking cookies
• Meaning: These cookies allow us to see which products you view. This allows us to show you relevant ads on Facebook. Without these cookies, you'll miss out on personalized offers.
• Duration: These cookies come from Facebook and are stored for a maximum of 2 years.

Google Analytics

• Category: Analytical cookies
• Meaning: We use Google Analytics to measure how you use our websites. For example, we can see how you found our websites. We use this information to continuously improve our websites. Without these cookies, we miss your data. This means we can't see how you use our websites, meaning you'll have to wait longer for improvements.
• Duration: These cookies come from Google and are deleted after a maximum of 2 years.

Hotjar

• Category: Analytical cookies
• Meaning: Hotjar allows us to track how you use our website, for example, by tracking your click behavior. This information allows us to optimize the functionality of our website.
• Duration: These cookies come from Hotjar and are deleted after 1 year.

Google reCAPTCHA

• Category: Functional cookies
• Meaning: We use the reCAPTCHA service from Google Inc. (Google) to protect data sent via this website. This function checks whether a message is actually sent by a human, in order to prevent spam bots from, for example, automatically sending messages or leaving comments. The visitor's IP address and possibly other data are transmitted to enable Google reCAPTCHA to function. The content of a message is sent to and processed by Google. The IP address is truncated and therefore anonymized in EU member states and in states party to the Agreement on the European Economic Area. In exceptional cases, a full IP address is transmitted to a Google server in the United States and truncated there. Google uses this data on behalf of the operator of this website to evaluate your use of this service. The IP address transmitted by reCAPTCHA is not merged with other Google data. Google's data protection regulations apply to the collection of this data. More information about Google's privacy policy can be found here. By using reCAPTCHA, you agree to the processing of data about you by Google in the manner and for the purposes described above.
• Duration: These cookies come from Google and are deleted after a maximum of 6 months.

Consent to placing cookies

In accordance with the relevant Dutch law, we will request prior consent to place these cookies. Unfortunately, the use of embedded content from third parties, such as presentations from YouTube or Vimeo, may result in visitor information being tracked. We have no control over this. You can use tools like Ghostery to block this if necessary.

Cookie Consent

Most browsers are set to accept cookies by default. However, you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services on our and other websites may not function properly if cookies are disabled in your browser. Cookies can always be deleted from a computer, again via the browser.

Accept cookies

To use our websites optimally, you must accept our cookies. This is very easy. When you visit our websites, you will receive a cookie notification that you can accept or decline.

Deleting cookies

You can also delete our cookies. However, doing so may prevent you from using our websites optimally. How you delete these cookies depends on your browser.

Provision of personal data

4WD Specialist shares your information with partners we collaborate closely with (distributors and resellers). They will contact you to properly process your request for information or a quote.

Safety

4WD Specialist strives to ensure the security of your personal data. We use a variety of security technologies and procedures to protect your personal data from unauthorized use, access, or disclosure. For example, the personal data you provide to us is stored on computer systems with limited access and located in facilities with restricted access. When you request information that is unique to you, we use industry-standard security technologies, such as Secure Socket Layer (SSL), to encrypt that information when it is transmitted over the internet.

Check your personal data

In certain circumstances, you can review and correct personal information provided through our websites by visiting the page where you submitted it. In all cases, you can request that we review and correct personal information collected through our websites, or you can contact us and request that 4WD Specialist cease using this information. We may need to take steps to verify your identity before providing you with access to your personal information. You can help us maintain the accuracy of your information by informing us of any changes to your mailing address, telephone number, or email address.

Links to other sites

Our websites may contain links to other sites, such as those of 4WD Specialist distributors and resellers. While we strive to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices of other sites.

Social Media

This site may include buttons to promote or share pages on social networks like Facebook and Instagram. These buttons are implemented using code provided by providers of these social networks, as mentioned above. This code places a cookie, among other things. Please read the privacy statements of these sites to learn how they process your personal data using this code.

Exercise of this privacy statement

If you have any questions about this statement or how we use your personal data, please contact us. We will respond promptly to your request and strive to reach a satisfactory resolution.

Changes to this privacy statement

4WD Specialist may revise this privacy statement from time to time. When we do so, we will change the "last modified" date at the bottom of this privacy statement. We will obtain your consent for any changes to this privacy statement that substantially expand how your personal data is used or disclosed in ways not disclosed in this privacy statement at the time the data was collected.

Contact details

If you believe 4WD Specialist is not acting in accordance with its privacy policy, or if you have a question about it, please contact 4WD Specialist. You can do so by sending an email to the following address: info@4wdspecialist.nl

If you have a relationship with 4WD Specialist, you can access your data upon written request. If the overview provided by 4WD Specialist contains inaccuracies, you can request in writing that 4WD Specialist amend or delete the data.

This can be done at the following address:

4WD Specialist

Hoofbeat 3

5411 LS Zeeland

Disclaimer

4WD Specialist reserves the right to change the content of this privacy policy without notifying visitors. Implementing the change on the website is sufficient.

Last modified: March 16, 2022